Privacy

The South Devon Area of Outstanding Natural Beauty (AONB) Partnership is hosted by South Hams District Council. The notice below is based on the information contained in South Hams District Council 's Privacy Notice.

South Devon AONB Partnership will protect your personal data and may review our privacy notice from time to time so that you can see how we use your data and what your options are; the updated privacy notice will be shown on this page.

How we use your information

We collect and retain personal information, in various formats, in order to deliver services to you.

The purposes for which the South Devon Area of Outstanding Natural Beauty Partnership may use your data include

  • Keeping you informed about the work of the South Devon AONB Partnership and our partners
  • Letting you know about opportunities for getting involved
  • Informing you about grants and offers
  • Managing and administering projects, events and competitions etc.
  • Recording and responding to feedback and suggestions
  • Providing customer services and responding to enquiries
  • Consents given for photo sharing

We may collect the following information

  • Names and job titles
  • Contact information including email addresses
  • Demographic information such as postcode, preferences and interests

Length of time we keep your information

We keep your personal information for a finite period of years based on our retention policy. Please see separate information provided for the specific service for the retention period.

Sharing your information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may occasionally need to share your information with partner organisations that support the delivery of the service you wish to receive. This may include organisations contracted by the South Devon AONB office to deliver our services such as:

  • Events organisers
  • Event booking organisations
  • Voluntary organisations
  • E-bulletin service

Controlling your personal information

You have a number of rights under the General Data Protection Regulations. These can be found on the ICO website ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/  

Data Controller

The Data Controller for information you provide is South Hams District Council, Follaton House, Plymouth Road, Totnes, TQ9 5NE.

Data Protection Officer

The South Devon AONB Partnership is hosted by South Hams District Council. As a public authority South Hams District Council are required to have a Data Protection Officer. The Council’s nominated Data Protection Officer is Darren Arulvasagram, South Hams District Council, Follaton House, Plymouth Road, Totnes, TQ9 5NE.

Should you wish to report an information security incident please contact the South Devon AONB office on 01803 861384, email to [email protected] or write to South Devon AONB office, Follaton House, Plymouth Road, Totnes, TQ9 5NE.

If you wish to make a compliment, comment or complaint about how the South Devon AONB Partnership is processing your data please contact the South Devon AONB office on 01803 861384, email to [email protected] or write to South Devon AONB office, Follaton House, Plymouth Road, Totnes, TQ9 5NE.

If you are dissatisfied with how the South Devon AONB has handled your complaint please contact the Data Protection Officer by email to [email protected] telephone 01803 861234 or write to them at South Hams District Council, Follaton House, Plymouth Road, Totnes, TQ9 5NE.

If you are not happy with how your complaint has been handled, you have the right to contact the Information Commissioner’s Office to make a complaint about what we do with your information:

  • Telephone them on 0303 123 1113 (local rate) or 01625 545 745 if you prefer a national rate number
  • Visit their website at www.ico.org.uk
  • Write to them at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Such sites are not governed by this privacy statement and you should exercise caution and look at the privacy statement applicable to the website in question.